Napoleon Prestige 500 Connected gas grill in stainless steel, angled view

Napoleon Prestige 500 Connected Gas Grill with Infrared Side & Rear Burners

Name: Napoleon Prestige 500 Connected Gas Grill with Infrared Side & Rear Burners
Brand: Napoleon
SKU: P500VXRSIBPSS
Price: 2329.0 USD
Availability: InStock

by Napoleon

SKU P500VXRSIBPSS

$2,329.00 - $2,699.00

$2,329.00

$2,329.00 - $2,699.00

$2,329.00

In stock and ready to ship

Orders processed within 24 hours
Estimated delivery in 5-7 business days
Authorized Napoleon dealer
Free shipping on all orders
Price match guarantee

Questions? Text or call (949) 782-7338 support@bespokepatio.com Live chat

Quantity

30 seconds with the Prestige 500 Connected, shown in Phantom Matte Black: backlit SafetyGlow knobs, infrared searing and app-guided grilling.

Our take

If you grill a few nights a week and love to host, this is the Prestige we'd point most people to. It has the same 900 sq in cooking area and 82,000 BTU as Napoleon's Prestige PRO 500 for about $1,500 less, and the infrared side and rear burners give you a true steakhouse sear and a rotisserie you'll actually use. The Connected version is worth the extra $230 over the standard Prestige 500 if you cook thick cuts or roasts: the probes and app tell you exactly when to pull them. Cooking for a crowd most weekends? Step up to the Prestige 665.

— Emmett & Allison, Bespoke Patio

31 burgers at once900 sq in of total cooking area
Two finishesStainless steel or Phantom matte black
Ships in 24 hoursDelivered in 5-7 business days
White-glove assemblyPlaced, assembled, packaging hauled away

01

Overview

The Prestige 500 Connected is Napoleon's smartest four-burner grill: restaurant-grade infrared searing, a rotisserie that turns weeknight dinners into an occasion, and Wi-Fi and Bluetooth guidance that tells you exactly when everything is ready.

900 sq in

Total cooking area

4 + 2 infrared

Main burners

82,000 BTU

Total heat output

31 burgers

Fits on the grill

Lifetime Ltd.

Warranty

Our take

If you grill a few nights a week and love to host, this is the Prestige we'd point most people to. It has the same 900 sq in cooking area and 82,000 BTU as Napoleon's Prestige PRO 500 for about $1,500 less, and the infrared side and rear burners give you a true steakhouse sear and a rotisserie you'll actually use. The Connected version is worth the extra $230 over the standard Prestige 500 if you cook thick cuts or roasts: the probes and app tell you exactly when to pull them. Cooking for a crowd most weekends? Step up to the Prestige 665.

— Emmett & Allison, Bespoke Patio

Why it stands apart

01

An 1,800°F infrared sear station

The infrared SIZZLE ZONE side burner reaches steakhouse temperatures in minutes, so you can put a deep, caramelized crust on steaks and chops while the main grill handles everything else.

02

A grill that keeps watch for you

Wi-Fi and Bluetooth connect the grill to your phone, with an LCD display, integrated meat-probe ports, cook-assist guidance, high-temperature warnings and propane tank monitoring. Step away from the grill and still know exactly how dinner is doing.

03

Rotisserie, ready when you are

A dedicated infrared rear burner and an included heavy-duty rotisserie kit turn out evenly browned chicken, roasts and porchetta, with a stow-away warming rack that tucks up into the lid when you need the room.

04

Signature Wave grids

Thick 8.5 mm stainless steel Wave grids leave Napoleon's iconic sear marks, hold heat beautifully and clean up easily, with a grease-management system designed to keep the grill cleaner for longer.

JETFIRE ignition

Battery-free ignition lights each burner instantly with a jet of flame.

SafetyGlow knobs

Backlit control knobs glow red whenever the gas is on, for safer evening grilling.

Thoughtful storage

Six hidden tool hooks keep side shelves clear, and the enclosed cabinet keeps the tank and tools tidy.

Built to move

Industrial locking casters make it easy to reposition and keep it steady once it's parked.

Choose your finish

Stainless Steel

From $2,329

The classic Prestige look: durable stainless steel with powder-coat trim and 8.5 mm stainless Wave grids that are easy to keep clean.

Phantom Matte Black

From $2,649

Matte black on every surface, handles and badging included, plus upgraded cast stainless steel grids that sear like cast iron with stainless-steel upkeep.

Choose your finish and gas type above. Natural gas models connect to your home's gas line, so plan for a gas line installation.

02

Details & Dimensions

Specifications

Fuel type	Propane (LP) or Natural Gas (NG)
Finish	Stainless Steel or Phantom Matte Black
Cooking grids	Stainless steel Wave grids (Stainless); cast stainless steel grids (Phantom)
Main burners	4 stainless steel tube burners, 48,000 BTU
Total heat output	82,000 BTU
Infrared side burner	SIZZLE ZONE infrared sear station, up to 1,800°F
Infrared rear burner	Yes, with heavy-duty rotisserie kit included
Main cooking area	28 x 17.75 in (fits 31 burgers)
Total cooking area	900 sq in
Preheat	Reaches 400°F in about 7 minutes
Connectivity	Wi-Fi and Bluetooth, LCD display, ACCU-PROBE temperature gauge, integrated probe ports
Ignition	JETFIRE battery-free ignition, SafetyGlow backlit knobs
Construction	Stainless steel with powder coat trim (Stainless); matte black finish on all surfaces (Phantom)
Assembled size	51 in H (58 in with lid open) x 65.5 in W x 26 in D
Shipping weight	240 lb
Warranty	Napoleon Lifetime Limited Warranty
Model numbers	Stainless: P500VXRSIBPSS (propane), P500VXRSIBNSS (natural gas). Phantom: P500VXRSIBPK-PHM (propane), P500VXRSIBNK-PHM (natural gas)

Compare the Prestige lineup

Model	From	Cooking area	Fits	Heat output	Smart features	Width
Prestige 500	$2,099	900 sq in	31 burgers	82,000 BTU	—	65.5 in
Prestige 500 Connected You’re viewing	$2,329 Phantom $2,649	900 sq in	31 burgers	82,000 BTU	Wi-Fi + Bluetooth, probes	65.5 in
Prestige 665	$2,649	1,134 sq in	41 burgers	94,000 BTU	—	74 in
Prestige 665 Connected	$2,879	1,134 sq in	41 burgers	94,000 BTU	Wi-Fi + Bluetooth, probes	74 in
Prestige PRO 500	$3,849	900 sq in	31 burgers	82,000 BTU	Smart technology	65.5 in
Prestige PRO 665 Elite	$5,699	1,141 sq in	41 burgers	94,000 BTU	Smart technology + electric smoker box	76.5 in
Prestige PRO 825	$6,599	1,260 sq in	51 burgers	123,000 BTU	—	94.25 in

Prices shown are for propane models; natural gas versions are $50 more. Every Prestige grill includes infrared cooking and Napoleon's Lifetime Limited Warranty.

What's Included

Prestige 500 Connected grill on cart with side shelves
Heavy-duty rotisserie kit
Stow-away warming rack
ACCU-PROBE temperature gauge and integrated temperature probes
Propane tank sold separately (propane models)

03

Delivery & Care

Free shippingOn every order, no minimum
White-glove deliveryRoom of choice, assembly & debris removal — free over $7,500
Price match guaranteeFound it for less from an authorized dealer? We’ll match it

Shipping & Returns

Shipping

Free

Shipping on every order

24 hours

Order processing

5–7 days

Transit once shipped

2–6 weeks

Made-to-order build time

Order processing

Every order is processed within 24 hours (one business day). In-stock items are packed and shipped; made-to-order items are placed with the manufacturer with your finish and fabric confirmed, so production starts right away. The lead time for this item is shown near the price above.

Tracking and delivery

We email tracking within 24 hours of your order leaving the warehouse. Large furniture usually ships by freight, and the carrier will contact you to schedule a delivery window. Upgrade to white-glove delivery at checkout: Room of Choice ($149) or Full Service with assembly ($249, free on orders of $7,500 or more). Questions? Email support@bespokepatio.com.

We ship free within the contiguous United States (no Alaska, Hawaii, U.S. territories or international addresses).

Returns & refunds

Cancellations

Cancel any time before your order ships for a full refund. Call or text (949) 782-7338, use the chat in the bottom right, or email support@bespokepatio.com.

30-day returns on in-stock items

Start a return within 30 days of delivery; items must be unused and in original packaging. Refunds are less a 25% restocking fee and return shipping. Choose store credit instead and we waive the 25% fee. Exchanges for store credit have no restocking fee.

Made-to-order items: final sale

Made-to-order and custom pieces go into production for you as soon as you order, so they can’t be canceled or returned once production starts. This includes Lloyd Flanders, Telescope Casual, O.W. Lee, Woodard, Lane Venture and Skyline Design furniture and replacement cushions. Your manufacturer’s warranty still covers defects, and damage in transit is always covered. Quick Ship items (marked “Quick Ship available” above) follow our standard 30-day return terms. Not sure? Message or call us before you order.

Damage in transit

Inspect your delivery before signing and note any visible box damage on the receipt. Email photos of the item, the box and the shipping label to support@bespokepatio.com within 7 days of delivery and we’ll file the claim and arrange a repair, replacement or refund.

Full details: Shipping Policy · Return & Refund Policy

Napoleon Warranty

Peace of Mind

Napoleon Limited Lifetime Warranty

For Prestige®, Prestige PRO™ and Built-in Series grills bought through an authorized Napoleon dealer, like Bespoke Patio. Napoleon replaces any covered part that fails from a manufacturing defect in normal home use.

01

Lifetime

Hood and lid (stainless or porcelain enamel), aluminum castings, stainless steel cooking grids and stainless steel tube burners.

02

15 Years

Stainless steel sear plates, porcelain-enameled cast iron grids, the infrared rotisserie burner, infrared side and bottom burners, and all other parts.

03

3 Years

Electrical components, including the connected display and electronics.

04

Register Your Grill

Registering with Napoleon confirms your coverage and speeds up any claim. Keep your receipt; Napoleon may ask for it with the model and serial number.

Not covered: labor, installation and shipping costs for replacement parts; cosmetic wear such as scratches, dents, surface corrosion, heat discoloration or chipped porcelain; damage from misuse, grease fires, hail, or salt and chlorine environments without regular cleaning; non-Napoleon parts or unauthorized gas conversions; and accessories. Commercial or communal use is covered for two (2) years.

We’re here to help: as your authorized Napoleon dealer, we’ll help you file any warranty claim. Text or call (949) 782-7338. Full terms are in the owner’s manual under Delivery & Care.

Resources

Delivery & White-Glove Care

Processed within 24 hours. Delivered in 5–7 business days from the nearest distribution center.

Standard

Free

Curbside delivery to your driveway, tracked from the warehouse to your door.

Room of Choice

$149

Our white-glove crew carries it to the exact spot you choose: patio, deck or backyard.

Full Service

$249 · free over $7,500

Placed where you want it, fully assembled, with all packaging hauled away. Ready for its first cookout.

Choose your delivery option at checkout. How white-glove delivery works · Questions? Text or call (949) 782-7338.

Price Match Guarantee

Found it for less? We'll match it.

Your time is valuable, and it shouldn't be spent scouring the internet for a better deal. If you find a lower price on the exact piece you want, we'll do our best to match it — so you always get the best value shopping with us.

01

Find a lower price

Spot the same piece for less at another authorized retailer.

02

Send it our way

Call or email us with a link or screenshot of the lower price.

03

We match it

No hassle, no hoops — just a fair price from a real person.

Founder-run, real replies Authorized dealer pricing No hidden fees

Ready to save?

Give us a call or send us an email — we'll get back to you fast.

Call Us: (949) 782-7338 Email Us

04

Questions, answered

+Should I choose propane or natural gas?

Choose the version that matches your fuel supply. Propane models run on a standard 20 lb tank (sold separately) and can sit anywhere on your patio. Natural gas models connect to your home's gas line, so plan for a licensed installer to run the line. Not sure which you have? Text us a photo at (949) 782-7338 and we'll help.

+What's the difference between Stainless Steel and Phantom Matte Black?

Underneath, it's the same grill: 900 sq in of cooking area, 82,000 BTU, infrared side and rear burners and full smart connectivity. Phantom adds a matte black finish on every surface, handles and badging included, and upgrades to cast stainless steel grids that sear like cast iron. The stainless version uses Napoleon's 8.5 mm stainless steel Wave grids.

+Do I need Wi-Fi or the app to use it?

No. It lights and cooks like any Napoleon gas grill. Connect it over Wi-Fi or Bluetooth when you want remote temperature monitoring, cook-assist guidance, high-temperature alerts and propane tank monitoring on your phone.

+How quickly will it arrive?

Orders are processed within 24 hours and typically arrive in 5–7 business days from the nearest Napoleon distribution center. If you choose white-glove delivery, the crew will call to schedule a time that works for you.

+Does it arrive assembled?

Standard delivery is free and arrives curbside in its packaging, ready for you to assemble (Napoleon's assembly guide is under Delivery & Care). Choose Full Service white-glove delivery ($249, free on orders of $7,500 or more) and our crew places it, assembles it and hauls away the packaging.

+What warranty does it carry?

Napoleon's Limited Lifetime Warranty for Prestige grills: lifetime coverage on the lid, aluminum castings, stainless steel cooking grids and stainless tube burners; 15 years on the infrared burners, sear plates and all other parts; and 3 years on electrical components. It applies to grills bought through an authorized Napoleon dealer like us, and we'll help with any claim. Register your grill with Napoleon after delivery. Full details are in the Napoleon Warranty section under Delivery & Care.

05

The Maker

Family-owned since 1976 · Barrie, Ontario

Napoleon has been building grills, fireplaces and outdoor living products since 1976, when Wolfgang and Ilse Schroeter started a small family welding shop in Barrie, Ontario. Still family-owned today, Napoleon is known for precision-engineered stainless steel, signature infrared cooking and some of the most thoughtful details in outdoor cooking, backed by a Lifetime Limited Warranty on its premium gas grills.

Fast Processing

Orders processed within 24 hours

Free Shipping

On all orders, no minimum

Damage & Warranty Help

We handle claims with the manufacturer

Talk to a Person

(949) 782-7338