Telescope Casual 26" Round Glass Surround for Round Fire Tables

Shipping & Returns

Shipping

Order processing

Every order is processed within 24 hours (one business day). In-stock items are packed and shipped; made-to-order items are placed with the manufacturer with your finish and fabric confirmed, so production starts right away. The lead time for this item is shown near the price above.

Tracking and delivery

We email tracking within 24 hours of your order leaving the warehouse. Large furniture usually ships by freight, and the carrier will contact you to schedule a delivery window. Upgrade to white-glove delivery at checkout: Room of Choice ($149) or Full Service with assembly ($249, free on orders of $7,500 or more). Questions? Email support@bespokepatio.com.

Returns & refunds

Cancellations

Cancel any time before your order ships for a full refund. Call or text (949) 782-7338, use the chat in the bottom right, or email support@bespokepatio.com.

Damage in transit

Inspect your delivery before signing and note any visible box damage on the receipt. Email photos of the item, the box and the shipping label to support@bespokepatio.com within 7 days of delivery and we’ll file the claim and arrange a repair, replacement or refund.

Telescope Casual furniture is warranted to the original purchaser against defects in material and workmanship, with coverage periods that depend on the part of the product, as follows. All warranty periods begin on the date of purchase.

Frame terms shown are for residential use. Contract (commercial) use has shorter terms, listed below.

Frames

If a powder coat aluminum, marine grade polymer or rustic polymer frame fails structurally during normal use within the warranty period, Telescope will repair or replace it at no charge, parts and labor included. Most frames carry a 15-year residential warranty, marked in the catalog as 15/5, 15/3 or 15/1 (the second number is the contract-use term in years). Frames without a marking carry a 1-year residential warranty. Marine grade polymer and rustic polymer are also warranted against rot, cracking, splintering and decay for the same period.

Finishes, straps and table tops

The powder coat finish is warranted against peeling, cracking or blistering for 3 years. Vinyl straps are warranted against breakage and gross discoloration for 3 years (replacement straps provided; labor not included). Non-glass table tops are warranted against manufacturing defects for 3 years; fading or staining of the surface is not covered, and tables must not be stored upside down.

Cushions, slings, umbrellas and more

Cushions, slings, wood furniture, folding aluminum furniture, umbrella covers and Telescope furniture covers are warranted against manufacturing defects for 1 year. Umbrella frames and bases carry 1 or 3 years, as marked in the catalog (1/1 or 3/3). Fire table burners and control panels carry the burner manufacturer's 1-year warranty.

What isn't covered

Abrasion of the powder coat (including from stacking or scraping), blistering from salt water or salt air, rust on steel or stainless steel parts, fading, staining or scratching of polymer surfaces, natural weathering of wood, glass breakage, fading, staining or mildew of fabrics, slings and straps, compression of cushion fill, stretching of slings, and freeze or ice damage. Drain any water from furniture before cold storage. Routine care, such as tightening screws and bolts and regular cleaning, is required to keep the warranty valid.

Warranty service

As an authorized Telescope dealer, we handle warranty claims with Telescope for you. Contact us with photos of the issue and your order number, and we'll take it from there. Warranties apply to the original purchaser from authorized dealers and are not transferable. Telescope covers return shipping of repaired or replacement items within the contiguous 48 states.

Full warranty

This is a summary. Read Telescope's complete Warranty & Service document (PDF) for all terms, exclusions and legal limitations.